FAQ

We have got all the answers to your frequently asked questions!

General Questions

What makes Kozi Athletics paddles different from other brands?

Kozi paddles are engineered for balance — blending power, control, and comfort through premium materials like 18K carbon fiber and thermoformed unibody construction. Every paddle is designed to elevate your game while keeping you comfortable on the court.

Are Kozi paddles USA Pickleball–approved for tournament play?

Yes! All Kozi Athletics paddles are USA Pickleball approved and fully tournament-ready. Step onto the court with confidence and play your best—whether it’s for fun or competition.

Which Kozi paddle is best for beginners?

All of our paddles are designed for players of every skill level. However, if you’re just getting started and want to get a true feel for the game, we recommend the Novice. It’s a well-rounded paddle that delivers great pop while still giving you the control you need to command the court.

Do you offer paddles for kids or junior players?

Absolutely! The Kozi Kids Paddle is designed for ages 5–10. It’s lightweight, balanced, and made to help young players learn the fundamentals while having fun.

What paddle do you recommend for intermediate or advanced players?

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Are your paddles suitable for indoor and outdoor play?

Yes, all Kozi paddles are versatile and built to perform on both indoor and outdoor courts.

What grip sizes do Kozi paddles come in?

Our standard grip size is 4.25”, ideal for most players, but each paddle features a cushioned, textured grip for maximum comfort and control.

How should I choose the right paddle weight for my play style?

If you value quick hand speed and control, go lighter. If you prefer more drive and power, a slightly heavier paddle is ideal. Each Kozi model is designed with balanced weight distribution for an all-around smooth feel.

Product Details

What materials are Kozi paddles made from?

Kozi paddles are made with high-grade carbon fiber faces and polymer honeycomb cores, providing strength, responsiveness, and a lightweight, controlled feel.

What is the difference between carbon fiber and fiberglass paddles?

Carbon fiber offers a stiffer, more controlled touch — ideal for players who value precision and durability — while fiberglass provides more flex and power.

What is a thermoformed unibody design, and why does it matter?

Our thermoformed unibody construction fuses the paddle into a single solid frame. This enhances durability, stability, and power transfer, giving you a cleaner, more consistent shot.

How do I care for and clean my paddle to keep it in top condition?

To keep your Kozi paddle in top condition, wipe the surface with a soft, damp cloth after each use to remove dirt, sweat, and debris. Avoid using harsh chemicals or abrasive cleaners, as they can damage the face or edge guard. Store your paddle in a protective cover and keep it out of extreme heat or cold — like a hot car or damp garage. Proper care helps maintain performance, prolong lifespan, and keep your paddle looking game-ready.

Can I replace or customize the grip on my Kozi paddle?

Yes! Our paddles come with removable grips that can be easily replaced or upgraded with Kozi Grip Tape for added comfort and traction.

How long do pickleball paddles typically last?

With proper care, most paddles last 1–2 years depending on frequency of play and intensity. Kozi paddles are built for long-term performance and reliability.

Orders & Shipping

Where can I purchase Kozi Athletics paddles?

You can order directly from our official website at koziathleticspickleball.com or through select retail partners.

How long does shipping take?

Most orders ship within 2–3 business days, with standard delivery taking 5–7 business days depending on your location.

Do you ship internationally?

Yes, we offer international shipping! Shipping rates and times vary by region.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email to monitor your package every step of the way.

What should I do if my order arrives damaged or incorrect?

Please contact us immediately at koziathleticspickleball@gmail.com and our support team will make it right as quickly as possible.

Returns & Exchange

What is your return or exchange policy?

We offer a 30-day return or exchange window from when you receive your order on all Kozi products in new condition. We want you to love your paddle — your satisfaction is our priority.

How do I start a return or exchange?

Simply email us at koziathleticspickleball@gmail.com with your order number, and our team will walk you through the process.

Can I return a paddle that has been used?

We can only accept returns for paddles in as-new condition, but if you experience a product issue, please reach out and we’ll find a solution.

How long does it take to process a refund?

Once we receive and inspect your return, refunds are typically processed within 3–5 business days back to your original payment method.

Bundles & Accessories

What’s included in the Kozi Beginner Bundle?

Our Beginner Bundle includes the Novice Paddle, three X-40 Pro Balls, Kozi Grip Tape, and a paddle cover — everything you need to start playing right away.

Do you sell replacement grips or paddle covers separately?

Yes! You can purchase Kozi Grip Tape, paddle covers, and other accessories individually on our website.

Are there any bundle discounts or promotions?

We occasionally run special offers and seasonal bundle deals — sign up for our newsletter to stay updated on the latest sales and product drops.

Community & Brand

Where is Kozi Athletics based?

We’re proudly based in Charlotte, North Carolina, serving the pickleball community across the U.S. and beyond.

Is Kozi Athletics a family-owned business?

Yes — Kozi Athletics was founded by a family of pickleball enthusiasts who wanted to create a brand that combines performance, comfort, and style.

Does Kozi sponsor tournaments or players?

We love supporting the pickleball community! Follow us on social media or contact us for sponsorship opportunities.

How can I become a Kozi Athletics ambassador?

We’re always looking for passionate players to represent the Kozi brand. Visit our Ambassador Program page or email us for more details.

How can I stay updated on new product releases?

Sign up for our newsletter or follow us on Instagram, Facebook, and TikTok for exclusive drops, giveaways, and insider news.